ISG rated 48 providers for its “Digital Business Solutions and Service Partners 2020” report across five quadrants for the U.S. market: Digital Business Consulting Services, Digital Customer Experience Services, Digital Product Lifecycle Services, Blockchain Services and Digital Supply Chain Transformation Services. A higher number of vendors participated in this year’s study, indicating a stronger push for digital services, and Wipro’s leading expertise in technology consulting, combined with its industry-specific solutions and in-house AI and analytics tools, makes it a leader in this space.

This report is intended to assist enterprises that are planning to transform their digital business strategies and are seeking the right solution from the right service provider.

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Wipro leadership status in the report is based on the range of strategies and platforms we offer

  • Wipro’s go-to-market strategy for the U.S market is backed by a consultative sales team of more than 70 members who have successfully helped launch more than 100 products for clients across the industry verticals we serve.
  • Our proprietary software tools—including HOLMES™, our AI analytics and automation platform— ingest data and produce data-driven insights through integrated capabilities that enable clients to improve digital experiences, digitize operations, and develop new revenue streams.
  • Wipro’s Digital lighthouse and digital acceleration centers enable clients to overcome adoption challenges and foster a design culture based our outside-in approach to providing full-stack delivery services.
  • The Wipro Digital Experience platform offers customer experience services that enable clients to create and deliver personalized recommendations and content  to their customers.
  • Our product management services bring together business domain strategists with strategic design experts from Designit to effectively reimagine the way clients provide products and services for the future.
  • Our blockchain centre of excellence (CoE) strategy is to build a strong patent portfolio specific to industries and emerging technologies.

 

Our rankings in each of the five quadrants are shown below:


Source: ISG Research 2020

 


Source: ISG Research 2020

 


Source: ISG Research 2020

 


Source: ISG Research 2020

 


Source: ISG Research 2020