Industry research firm ISG rated 48 providers for its “Digital Business Solutions and Service Partners 2020” report across five quadrants for the U.K. market: Digital Business Consulting Services, Digital Customer Experience Services, Digital Product Lifecycle Services, Blockchain Services, and Digital Supply Chain Transformation Services.

With digital customer experience (DCX) being the largest segment of digital transformation, providers have helped clients understand the new behaviour of digital consumers. Providers have leveraged analytics and AI-driven agile approaches to design, develop, and deliver digital customer experience (CX) services.

Wipro’s consulting ecosystem, supported by automation, analytics, innovation, and an outstanding partner portfolio, enables rapid agile delivery of world-class solutions, which has led Wipro to land a Leader’s position in ISG’s Provider Lens™: Digital Business Solutions and Service Partners Report.

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As outlined in the report, Wipro’s leader status is based on the following strengths:

  • We leverage AI, ML, advanced analytics, big data, and information management platforms into all of our projects.
  • Our consulting and service model is based on the ability to release new features into the market with the highest velocity, throughput, and quality.
  • Wipro’s partner ecosystem includes many leading technology, CX, and consulting providers.
  • Our clients can also depend on an open innovation ecosystem with access to the expertise of startups, leading universities, and more than 1.5 million individuals through Wipro’s Topcoder crowdsourcing platform. This design-led agile framework is unique from other providers and delivers innovative, powerful solutions to specific client projects.
  • We offer an extensive set of SCM-focused tools and solutions, which include Wipro HOLMES for business, our data discovery platform, Wipro CapitX, blockchain SCM, Incorta SCM, and Altizon.
  • Wipro offers blockchain solutions for supply chains, digital assets, digital identity management, and decentralized trading marketplaces, and our Wipro Slingshot platform provides a streamlined way for enterprises to automate blockchain development.

 

Our rankings in each of the five quadrants are shown below:


Source: ISG Research 2020

 


Source: ISG Research 2020

 


Source: ISG Research 2020

 


Source: ISG Research 2020

 


Source: ISG Research 2020